Frequently Asked Questions
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What types of massage do you offer?
We specialize in therapeutic massage focused on holistic wellness — including Brazilian Lymphatic, cupping therapy, and energy balancing techniques as well as a dynamic approach to fascia release during pregnancy. Each session is customized to your body’s needs and comfort level.
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What’s the difference between holistic and regular massage?
Holistic massage focuses on the connection between body, mind, and spirit, not just physical relief. We combine therapeutic bodywork with intention, mindfulness, and energy awareness to support your overall well-being. We strive to make each visit a memorable experience for our clients.
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What should I expect during my first visit?
Your therapist will discuss your goals, areas of tension, and any health considerations. You’ll have privacy to change, and the session will begin once you’re comfortable on the table. We use high-quality oils and calming music to support deep relaxation.
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How long are your sessions?
We offer a range of 40 - 120 minute sessions. Longer sessions allow for more detailed work and deeper relaxation, while shorter sessions are perfect for focused tension relief.
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Do I need to undress completely for my massage?
Only to your comfort level. You’ll always be draped professionally during the session, and your therapist will only uncover the area being worked on. Many clients leave undergarments on, and that’s perfectly fine.
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Can I talk during my session?
Some clients like to talk, others prefer quiet. You can communicate at any time — this is your session. We encourage you to let your therapist know if pressure, temperature, or music needs adjusting.
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Do you use scented oils or aromatherapy?
Yes, we use gentle, natural oils, and aromatherapy can be added by request. If you have sensitivities, we also offer unscented or hypoallergenic options.
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How often should I get a massage?
For best overall results, a weekly session is ideal. Depending on your goals, frequency can be adjusted. For instance, for stress management and general wellness, once a month should be beneficial. For chronic pain or muscle recovery, we do recommend a weekly or bi-weekly plan until balance is restored.
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How do I book an appointment?
You can book directly through our Appointments page and the “Book an Appointment” button. Same-day appointments may be available, please text (760) 271-3498 with your requested time.
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What payment methods do you accept?
We accept all major credit cards, debit, and contactless payments. Forte Holistic Therapy gift certificates are also available.
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What is your cancellation policy?
We ask for at least 24 hours notice for cancellations or rescheduling. Same-day cancellations or no-shows subject to a 50% session fee to cover a portion of the therapist’s reserved time.
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Is gratuity included?
Gratuity is not included in session prices. Tips are always appreciated if you enjoyed your experience.
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Can I request a specific therapist or style?
Absolutely. We encourage clients to build consistency with the therapist whose touch and approach feels right for them.
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Do you offer couples or group sessions?
Currently, we do not offer couples massages. We are hoping to expand soon and offer this service in the future.
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Can I receive a massage if I’m pregnant?
Yes, we offer prenatal massage designed for comfort and safety during pregnancy (after the first trimester). Specialized cushions and techniques are used to support you and your baby.
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Do you offer memberships or package discounts?
Yes! We offer multi-session packages for clients who visit regularly. Sold as a 4-Pack, most our services are available at a discounted rate. Ask your therapist for more info or check our booking page for pricing details.
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Where are you located and where should I park?
We’re located at 7130 Avenida Encinas, Suite E200, Carlsbad, California, in a calm and private wellness space. Located on the second floor, directly above Starbucks. Unfortunately, there is no elevator available, only stairs. Free on-site parking is easily available for all clients.
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How far in advance should I book?
Our days fill quickly, so we recommend booking at least two weeks in advance for preferred times. Cancellations do happen, but last minute appointments are hard to come by. Please text (760) 271-3498 with inquiries.
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Can I reschedule online?
Yes! Just open your confirmation email or text reminder — there’s a direct link to reschedule or cancel through our booking system.
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What if I’m running late?
If you’re running late, please text or call (760) 271-3498. We’ll do our best to accommodate you, but sessions may still end at the originally scheduled time to respect the next client’s appointment.
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Will I get appointment reminders?
Yes, you’ll receive email and/or text reminders 24 hours before your appointment, with links to confirm or modify your booking.
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What are your hygiene and sanitation practices?
We follow strict sanitation protocols between every session — fresh linens, disinfected surfaces, and professional hand hygiene at all times.
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Should I avoid massage if I’m sick or injured?
Yes, if you have a fever, contagious illness, open wounds, or recent surgery, please reschedule your appointment. Massage can sometimes worsen symptoms if your body is fighting an infection.
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Do you require health information before the session?
Yes. During your intake, we’ll review your health history and any current conditions or medications. This ensures your massage is safe and tailored to your needs.
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How will I feel afterward?
Most clients feel relaxed, lighter, and more centered. Occasionally you might feel slightly tired or sore — that’s a normal part of your body’s natural healing response.
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Can I combine massage with other holistic services?
Absolutely. Most of our services combine well. Talk to your therapist for our best guidance.
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Do you offer services for all genders and body types?
Absolutely. We welcome all individuals and bodies — no judgment, only comfort and respect. Our goal is to create a safe, inclusive environment for everyone.
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Do you do corporate or wellness events?
Yes, we offer group wellness events for offices, retreats, and special gatherings. Contact us for custom quotes.

